Terms & Conditions

Last updated: 4 January 2024

1. General Information

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.milanodiclasse.com(the “Website”), as well as any purchase you make through our platform. By using the Website, placing an order, or engaging with any of our services, you agree to be bound by these Terms.

Milano di Classe reserves the right to amend these Terms at any time without prior notice. Continued use of the Website following any amendments constitutes acceptance of the updated Terms.

2. Eligibility & Account Use

Use of our Website is limited to individuals who are at least 18 years old and capable of forming legally binding contracts under applicable law. We do not knowingly accept orders or data from individuals under the age of 18.

Customers are responsible for maintaining the confidentiality of their account credentials and for any activity under their account.

3. Product Availability & Description

All products listed on our Website are subject to availability. We make reasonable efforts to ensure product descriptions, images, and specifications are accurate and current. However, Milano di Classe does not warrant that such content is free of errors, omissions, or inconsistencies.

We reserve the right to modify, discontinue, or withdraw any product or offer at any time without liability or prior notice.

4. Pricing & Payments

Prices are displayed in British Pounds (£) and are inclusive of applicable UK VAT unless stated otherwise.

We reserve the right to amend prices at any time. Once an order is placed, the price at the time of confirmation will apply.

Payment must be made in full at the time of purchase using accepted payment methods presented at checkout. Milano di Classe uses secure third-party payment processors and does not store full payment details.

We reserve the right to cancel orders that raise flags for suspected fraud or payment failure.

5. Order Acceptance

Your order constitutes an offer to purchase goods from us. We reserve the right to refuse, cancel, or limit any order for any reason, including:

• Product unavailability

• Pricing or description errors

• Failed payment authorisation

• Violation of these Terms

No order shall be deemed accepted until you receive a written order confirmation from us.

6. Delivery Terms

Delivery timelines stated on the Website are indicative only. Although we aim to dispatch and deliver goods within reasonable timeframes, Milano di Classe shall not be liable for any delay or failure in delivery caused by circumstances beyond our control.

Delivery shall be considered completed once the parcel has been handed over to the customer, mailbox, designated pickup point, or person at the delivery address.

Risk of loss and title pass to the customer upon confirmed delivery.

7. Returns, Cancellations & Refunds

Returns and cancellations are governed by our Shipping & Returns Policy, which forms an integral part of these Terms and is available for review on our Website.

Refunds are subject to:

• Timely return of goods in resellable condition

• Compliance with eligibility criteria

• Receipt of a valid return authorisation code

Refunds will be issued to the original payment method and exclude original shipping costs unless otherwise required by law.

8. Intellectual Property

All content on the Website—including but not limited to images, product names, brand elements, layout, logos, and written material—is the exclusive intellectual property of Milano di Classe or its licensors.

Reproduction, modification, transmission, or commercial use of any content without prior written consent is strictly prohibited.

9. Website Access & Use

You agree not to:

• Interfere with the functionality or security of the Website

• Attempt unauthorised access to restricted areas

• Use the Website in a way that violates any law or regulation

• Impersonate any person or entity, or provide false information

We reserve the right to suspend or permanently restrict access to users found in violation of these Terms.

10. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

Milano di Classe makes no representations regarding:

• Product suitability, accuracy, or completeness of descriptions

• Website continuity, error-free operation, or virus-free browsing

• Compatibility of the Website with your device or browser

Use of the Website is entirely at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Milano di Classe shall not be liable for any:

• Losses, damages, or expenses (direct or indirect)

• Delays in order fulfilment or delivery

• Website downtime, technical errors, or data loss

• Product misinterpretation or misuse

• Third-party service failures, including delivery or payment providers

In all circumstances, Milano di Classe’s total aggregate liability shall not exceed the amount paid by the customer for the relevant product(s) or service(s).

12. Force Majeure

We shall not be held responsible for failure or delay in fulfilling our obligations when such delay is caused by events beyond our reasonable control, including but not limited to:

• Natural disasters

• Transport disruptions

• Customs or governmental action

• Network outages or service interruptions

• Labour disputes or strikes

13. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

You agree to submit to the exclusive jurisdiction of the English courts for the resolution of any dispute.

14. Company Information

MILANO DI CLASSE
Registration Number: 96615702
VAT Number: NL867683855B01
Registered Address: Slotermeerlaan 58, 1064 HC Amsterdam, The Netherlands